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Nonprofit Management 101: A Complete and Practical
A comprehensive handbook for leading a successful nonprofitThis handbook can educate and empower a whole generation of nonprofit leaders and professionals by bringing together top experts in the fi
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Customer Service Training 101: Quick and Easy
Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, -
Get a Hobby!: 101 All-Consuming Diversions for
Is your daily grind taking the joy out of life? Don't get glum—get a hobby!
In this entertaining, information-packed guide, journalist and ReadyMade contributing editor Tina Bars