THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
You've heard it a million times : "The customer is always right. " But let’s face it--sometimes the customer is misinformed, con
The multiple award-winning Restaurant Manager s Handbook is the best-selling book on running a successful food service. Now in the fourth completely revised edition, nine new chapters detail restaura
An essential study tool for preparing for the ACE Personal Trainer Certification Exam and an excellent resource throughout your career. 3rd ed. 2003, 589 pgs.
The second edition of The Nonprofit Sector provides a novel, comprehensive, cross-disciplinary perspective on nonprofit organizations and their role and function in society. T